Residential roofing

Tile Roof Repair and Underlayment Replacement

Most tile roof leaks in Arizona come from the underlayment under the tiles, not the tiles themselves. Icon Roofing repairs tile roofs by replacing cracked or slipped tiles, resealing vent and wall flashing, and lifting tile to install new underlayment where the old layer has failed. Your existing tile can usually go back on the roof.

Why tile roof repair is different here

  1. Underlayment is the focus

    Tiles often outlast the layer below them. We check the underlayment, not only the tile you can see.

  2. Your tile goes back on

    We lift, stack and relay your existing concrete or clay tile, and replace only the broken pieces.

  3. Concrete and clay tile

    We work on flat, S-profile and barrel tile in concrete and clay.

  4. Careful on the roof

    Our crew walks tile where it is supported, so a repair does not leave new cracked tiles behind.

How much of a tile roof can be repaired instead of replaced?

Most of it, in many cases. Concrete and clay tiles can last for decades, so a tile roof repair usually means replacing a few broken tiles or fixing the underlayment in the area that leaks. Your existing tile is lifted, the layer below is replaced, and the same tile goes back on the roof.

Repairs make sense when the failed underlayment is limited to one area, such as a valley, the low edge of a slope, or the section around a vent. When the underlayment has failed across most of the roof, repairing it piece by piece costs more than doing the whole roof at once. At that point we talk with you about replacing the underlayment under your tile roof, which often reuses your tile.

Why do tile roofs leak in Arizona?

Most tile roofs in Arizona leak because the underlayment under the tiles wears out. Tile sheds most of the water, but some always runs beneath it. The underlayment carries that water to the edge of the roof. After years of heat, it dries out, cracks and tears, and water reaches the wood decking.

The tiles usually outlast that layer. That is why a tile roof can look perfect from the street and still leak into a bedroom. Other common causes we see on tile roofs around Mesa and Scottsdale:

  • Cracked tiles. Foot traffic, hail and falling branches crack tile. A cracked tile lets more water reach worn underlayment.
  • Slipped tiles. Tiles slide when fasteners or adhesive fail, leaving gaps near the ridge or eaves.
  • Flashing failures. Pipe vents, skylights, chimneys and roof-to-wall joints rely on flashing that can rust, lift or lose its seal.
  • Debris in valleys. Leaves and dust from haboobs build up in valleys and hold water against the underlayment.
  • Deteriorating mortar. Ridge and hip mortar on older roofs cracks and lets wind-driven rain in.

What are the signs your tile roof needs repair?

Water stains on ceilings or walls are the most common sign. Others include cracked, chipped or slipped tiles, gaps along the ridge, rusted or lifted flashing around vents, and a roof line that sags. If your tile roof is older and has never had the underlayment checked, an inspection is worth booking before monsoon season.

You can spot a lot from the ground. Look for:

  • Tiles that sit out of line with their neighbors
  • Broken tile pieces in gutters or on the ground
  • Cracked mortar at the ridge or hip lines
  • Dark stains on the fascia or soffits below a valley

Should you seal a cracked roof tile with caulk or roof cement?

Only as a short-term stopgap. Caulk and roof cement dry out and crack in Arizona sun, often within a summer or two, and they hide what is happening underneath. A cracked tile should be replaced with a matching tile, and the underlayment below it checked while the tile is off.

Sealant also makes the next repair harder. Tiles glued together have to be broken to lift them, which means more tiles to replace. If someone has already sealed tiles on your roof, tell us at the inspection so we can plan for it.

How is tile underlayment repaired?

Tile underlayment is repaired by lifting the tiles in the leaking area, stacking them on the roof, tearing out the old underlayment, and installing new underlayment, battens and flashing. The same tiles are then relaid. Any decking that has gone soft from a long leak is replaced before the new underlayment goes down.

This is also called a lift and relay. It takes more labor than swapping a cracked tile, but it fixes the real cause of most tile roof leaks. We extend the new underlayment far enough past the wet area that it laps correctly with the old layer, so the repair does not create a new seam that leaks later. If your inspection turns up storm damage at the same time, our team also handles hail and wind damage repair and can document it for an insurance claim.

How long does a tile roof repair last?

A repair with new underlayment can last as long as that underlayment does, which is usually many years. The weak point is the old underlayment next to the repair. If the rest of the roof is close to failing, the next leak may show up in a different spot, and we tell you that up front.

That is why we inspect the whole roof, not only the area that leaks. If most of the underlayment is in decent shape, a repair is a good value. If it is failing everywhere, you will likely spend less over time with a full underlayment replacement. Tile roofs on Scottsdale, Fountain Hills and Gold Canyon homes built in the same era often reach that point around the same time, so neighbors may be facing the same decision.

Can you pay for a tile roof repair over time?

Yes. Icon Roofing offers financing through Wisetack, so you can prequalify online and see monthly payment options before you commit. If a storm caused the damage, your homeowners insurance may cover the repair instead. Many tile repairs are a mix of storm damage and age, and we document both in our photos.

See our Wisetack financing details for how prequalifying works. If you are still deciding between tile and another material for a future roof, our comparison of tile and shingle roofs covers weight, cost and lifespan.

Where does Icon Roofing repair tile roofs?

We repair tile roofs across Metro Phoenix, with a lot of work in Mesa, Chandler, Scottsdale, Paradise Valley, Fountain Hills and Gold Canyon. Tile is the main roof type on many homes in these cities. Many HOAs in Scottsdale and Fountain Hills require approval of roof color and material, which matters when a tile has to be replaced.

Our office is in Mesa, so the East Valley is close by. See tile roof repair and other services in Scottsdale, or go back to our main roof repair page.

Chandler tile roof during repair, with tiles lifted to reveal battens and flashing
Cracked concrete roof tiles marked for replacement near the ridge
Pipe vent flashing reset through light gray concrete tiles
Old tile and failed underlayment pulled back during a tile roof repair
Wood battens fastened over new underlayment, ready for tile to be relaid

How tile roof repair works with Icon Roofing

  1. Inspect the tile and what is under it

    We look for cracked and slipped tiles, check flashing at vents and walls, and lift tiles near the leak to see the underlayment.

  2. Estimate with photos

    You get photos of the damage and a written price that separates tile replacement, flashing work and underlayment repair.

  3. Lift and stack the tile

    We remove tiles in the repair area and stack them on the roof, keeping them in order so they go back the same way.

  4. Replace underlayment and flashing

    We tear out the failed underlayment, fix any soft decking, and install new underlayment, battens and flashing.

  5. Relay tile and check

    We relay the tile, replace broken pieces with matching tile, seal vents, and send you before and after photos.

Tile Roof Repair questions

Still unsure? Call (480) 427-7600 and a roof advisor will walk you through it.

Why does my tile roof leak when none of the tiles look broken?

Because the tiles are not the main waterproof layer. Water runs under tile in normal rain and is shed by the underlayment below. After years of Arizona heat, that underlayment dries out, cracks and tears. Water then reaches the decking even though every tile still looks fine from the street. Lifting tiles near the leak shows the real condition.

Can you find replacement tiles that match my roof?

Usually, yes. Many concrete tile profiles and colors stay in production for years, and we can often source a close match. When a profile is discontinued, a common fix is to borrow tiles from a hidden slope for the visible repair and put the closest new match on the hidden slope. We go over options with you before we order.

Is it safe to walk on my tile roof?

Not for homeowners. Concrete and clay tiles crack when stepped on in the wrong spot, and a cracked tile can let water reach the underlayment. Tile is also slippery with dust. Our crew knows where tile is supported and how to place weight. Check your roof from the ground, or ask for an inspection with photos.

How long does a tile roof repair take?

A few cracked tiles or a resealed vent usually takes one visit. Replacing underlayment under a section of roof takes longer, often a day or more depending on the size of the area and the pitch. Large underlayment jobs can run several days. Your estimate lists the expected timeline, and weather can move the start date.

Does storm damage to tile roofs get covered by insurance?

Sudden damage, like tiles cracked by hail or knocked loose by monsoon wind, is often covered under a homeowners policy. Underlayment that wore out from age is usually not. We document the roof with photos so you can see which damage is storm related and which is wear before you decide whether to file a claim.

Get a straight answer about your roof.

A roof advisor looks at the roof, photographs what we find and gives you a written estimate. Free estimates on all roofing work, with no pressure to sign.

Mon to Fri, 8am to 4pm. Arizona ROC# 333889 CR-42. Financing available through Wisetack.

Chandler tile roof during repair, with tiles lifted to reveal battens and flashing